User Guides
Union Telephone User Guides
This page provides a collection of user guides and instructions for basic troubleshooting your Internet, Television and Phone service.
User Guides
Streaming TV User Guides
Amherst TV is now delivered via streaming (using your Internet connection) instead of through a traditional cable TV box. To get started, you will need to purchase a streaming device. See the guides below to start streaming.
App Set Up Guide
Amazon Fire Devices User Guide
Apple TV Devices User Guide
Roku Devices User Guide
Digital TV User Manual
Digital TV is different than anything you have seen before. It isn’t cable…it’s better. Digital TV offers great channels, many features and many choices. Watch what you want – sports, movies, news, cartoons, drama, comedies – anything you can imagine is there. You will enjoy features like Autotune and digital video recording. Watch how you want – high quality digital video and sound. So sit back, relax and enjoy the future
Voicemail User Guide
Union Telephone Company offers Voice Mail among their services. Having the capabilities to access you voice mail, no matter where you are, is convenient not only for you and your family, but it is convenient for the people who are trying to contact you. Here is a step by step guide showing you how to set up your voice mail and how to access from anywhere.
Universal Remote Control Guide
The Union Universal Remote Control is the latest generation universal remote control. Its sophisticated technology allows you to consolidate up to five of your original home entertainment remote controls into one easy-to-use product.